TERMS & CONDITIONS
CUSTOMER CARE
At Candles by Orazio , we are dedicated to delivering the best customer care experience because we believe our customers are our most valuable asset. Your feedback is important to us, and we encourage you to reach out with any questions, concerns, or suggestions. You can easily connect with us by
phone at 9877341869
Email at candlesbyorazio@gmail.com
or through our convenient live chat option. We are committed to responding to your inquiries as swiftly as possible. Thank you for choosing Orazio Candles—we deeply value your business and look forward to serving you!
PRIVACY & SAFETY
Privacy Policy
At Candles by Orazio, we are dedicated to protecting your privacy. Here’s how we handle your personal information:
Information We Collect:
- Contact Details: Name, email, and shipping address.
- Payment Information: Credit card number and expiration date.
- Demographics: Age, gender, and interests.
- Website Usage: Pages visited and products viewed.
How We Use Your Information:
- Process orders and provide customer support.
- Send marketing updates and personalized offers.
- Enhance your shopping experience and improve our products.
- Comply with legal requirements.
Who We Share With:
- Service Providers: Shipping companies and payment processors.
- Marketing Partners: To promote our products.
How We Protect Your Information
- Secure servers and encryption.
- Confidentiality for employees.
- Restricted access to authorized personnel.
Your Rights:
- Access, correct, or delete your information.
- Restrict or object to its use and transfer to another company.
Contact Us:
For questions, reach us at candlesbyorazio@gmail.com.
Policy Updates:
We may update this policy occasionally.
PAYMENT METHODS
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Credit / Debit Cards
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UPI
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Net Banking
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Offline Payments (only local orders)